Monitor and control branch offices from various regions on a single Dashboard
Management of waiting room screen content while customers wait in line
Centralized reports for better business control and services
Guidelines for institutions to assess the quality of service realization in accordance with the established SLA
Convenience for customers with voice call feature
Knowing the level of service quality of the Institution through customer feedback
A variety of service integrations that adapt to the needs of institutions and SMEs in the New Normal era
Improve the internal service quality with the Voice Recording feature as part of continuous quality management
Analytical Report that provides detailed insights to the business regarding service performance
Increase engagement or sales through Product Promotions on the Queue Web Portal
Recording interactions with customers (mini CRM) to enrich insights and service quality
Integrated solutions through Queue API to meet business needs in the Digital Era